Help · For parents

Finding your child's photos.

How to enroll, what to expect, and how to control your data.

1. Sign up + add your child

Sign up at /signup. Once you're signed in, add each child individually with their name and birthdate (used only to age-adjust matching thresholds — not shared).

2. Record the enrollment video

The enrollment video is a short clip (8-15 seconds) of your child — you read a consent statement first, then capture a few clear angles of their face.

  • Use good lighting (window light works fine)
  • Plain background helps but isn't required
  • One child per video (multiple children = multiple enrollments)
  • No need to be perfectly still — natural motion is fine

The same video does three jobs: extracts reference frames for matching, records your BIPA-strength consent, and confirms you as the parent. Three steps in one.

3. Wait for the first matches

As your camp uploads photos — most camps do this nightly, after the day's activities — our worker matches each one against every enrolled child. You'll get an email digest with the day's matches once they land.

So you typically see a new batch the night the camp posts photos — not weeks later.

4. Confirm + reject matches

In /dashboard/matches, each match has thumbs-up / thumbs-down. Confirm the real ones, reject the false positives.

Confirmed matches feed adaptive enrollment — the engine learns your child's features over the season, so accuracy improves as you go.

5. Multiple recipients

Add grandparents, co-parents, etc. as additional email recipients per child via /dashboard/settings. Each recipient gets the same daily digest. You stay in control of who's on the list.

6. Delete your account anytime

From /dashboard/settings, scroll to the "Danger zone" and confirm. We hard-delete:

  • Your child's biometric templates from the database
  • Reference photos + enrollment video from S3
  • Your account record

We keep one thing: the consent log entry. Under BIPA, proof of authorization must outlive the data it authorized. We don't keep the data — only the record that you once consented.

Worried about privacy?

See /help/privacy for the long explanation, or the FAQ for shorter answers.