Help · For parents
Finding your child's photos.
How to enroll, what to expect, and how to control your data.
1. Sign up + add your child
Sign up at /signup. Once you're signed in, add each child individually with their name and birthdate (used only to age-adjust matching thresholds — not shared).
2. Record the enrollment video
The enrollment video is a short clip (8-15 seconds) of your child — you read a consent statement first, then capture a few clear angles of their face.
- Use good lighting (window light works fine)
- Plain background helps but isn't required
- One child per video (multiple children = multiple enrollments)
- No need to be perfectly still — natural motion is fine
The same video does three jobs: extracts reference frames for matching, records your BIPA-strength consent, and confirms you as the parent. Three steps in one.
3. Wait for the first matches
As your camp uploads photos — most camps do this nightly, after the day's activities — our worker matches each one against every enrolled child. You'll get an email digest with the day's matches once they land.
So you typically see a new batch the night the camp posts photos — not weeks later.
4. Confirm + reject matches
In /dashboard/matches, each match has thumbs-up / thumbs-down. Confirm the real ones, reject the false positives.
Confirmed matches feed adaptive enrollment — the engine learns your child's features over the season, so accuracy improves as you go.
5. Multiple recipients
Add grandparents, co-parents, etc. as additional email recipients per child via /dashboard/settings. Each recipient gets the same daily digest. You stay in control of who's on the list.
6. Delete your account anytime
From /dashboard/settings, scroll to the "Danger zone" and confirm. We hard-delete:
- Your child's biometric templates from the database
- Reference photos + enrollment video from S3
- Your account record
We keep one thing: the consent log entry. Under BIPA, proof of authorization must outlive the data it authorized. We don't keep the data — only the record that you once consented.
Worried about privacy?
See /help/privacy for the long explanation, or the FAQ for shorter answers.